FAQs

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What payment methods do you accept?

At ElixirCraft Hardware Tools & Supplies, we accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination. Please contact our customer service team for more information on international shipping options and rates.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of purchase for a refund or exchange. Please note that returned items must be in their original condition and packaging; shipping costs may apply. For more details, please refer to our Returns & Exchanges policy.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email, which you can use to track the status of your delivery. Alternatively, you can also log in to your account on our website to view the status of your order and track its progress.

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders. The discount amount may vary depending on the quantity and value of the items ordered. For more information on bulk pricing and discounts, please contact our sales team.

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